Check out the November issue of Reader’s Digest: Creative Ways People Used The Internet for Buyer’s Revenge. Thanks, Sam Boykin and Michelle Crouch for the article and Lori Stoll for the photo shoot.
Tags: Rusnak Volvo, Volvo 122, Volvo Cars North America, Volvo XC70
It’s now been 12 days without any incidents. My Volvo XC70 is running well — there are no leaks & nothing is smoking. I am feeling quite optimistic. Perhaps the repairs will stick, this time around. May I say… it’s running almost as well as my 1965 Volvo 122 I used to have in college.
Tags: Low coolant, mezian motors, upper radiator hose, volvo cx70
I had to go to Beverly Hills the other day, which is an hour away from my house. I filled the reservoir up with coolant, stowed the leftovers in the back, and got on the road. 10 minutes later the “Low Coolant” light came on again and I landed with a screeching halt at Mezian Motors in Los Angeles. They took me in like a stray dog. After cracking my hood, and doing a quick pressure test, it was painfully clear that my Upper Radiator hose was bust. It was just old and had a large crack in it. The coolant was just pouring out. Luckily they just happened to have an extra hose laying around. 20 minutes & $130 later I was back on the road. Surreal. One would think Rusnak would have replaced the Upper and Lower Radiator Hoses when they replaced the radiator. But what do I know. I’d recommend Mezian in a heartbeat. Good peoples.
1015 South La Brea Ave
Los Angeles CA 90019
Tags: Angle Gear, Bill Casey, Mass Air flow Sensor, Rusnak, Volvo, Volvo of LA
According to Bill Casey, my car was towed to Volvo of LA because the field engineer was there working on another car. He would not have time to go ALL the way from Downtown LA to Pasadena (20 mins), so they brought the car to him. Kind of them. Volvo of LA kept the car for 3 weeks. Apparently, the engineer could not make it there any earlier, and my car was the only one he was working on once he arrived. Gotcha!
They were able to locate the oil leak right away — it was the angle gear again! It had to be re-re-sealed. My service guy — Gene — told me that the guys who did it before [Rusnak] “didn’t do a very good job.” (Aoch!) It took them a little while longer to figure out why the engine light kept coming on. They updated software, ran diagnostics, and finally pinpointed it to the Mass Air Flow Sensor. They replaced that, and the car has been running fine ever since. Until today, when the low coolant light came on again. What now? Will the radiator re-fail next?
Tags: Bill Casey, Rusnak Volvo, tow, Volvo, Volvo Cars North America, Volvo of LA, XC70
I spoke to Bill Casey at Volvo yesterday, and he asked me not to drive my car until they can check it out. So, yesterday afternoon, a flat bed tow truck pulled up and took my car away. This time they brought it to Volvo of LA (16 miles away), not Rusnak Volvo in Pasadena (3.5 miles away). Apparently, the field engineer from Volvo is tied up at Volvo of LA for a few weeks, and since he wants to do the work, the car had to come to him. I am eagerly awaiting his diagnosis.
How long has it been? I got my Volvo back on January 27th, so that is 26 days all together. Sigh! To recap: 3 month ordeal of getting my car repaired resulted in:
– new long block
– new valve body (rebuilt transmission)
– new radiator
– resealed angle gear
– new front right axle.
Volvo Cars of North America & Rusnak Volvo has sunk about an estimated $15,000 ($9,000 for parts + my guestimate on labor of about $6,000) into my car to get it up and running as it should. I have paid about $1,000 + $500 for rental car out of my own pocket.
This afternoon when I drove home from work, the CHECK ENGINE light came on, and the car is smelling like something is baking under the hood… not sure what it is, but it ain’t no croissants. I have also noticed spots on my drive way lately indicating that something is leaking from the engine compartment.
I’ve emailed Bill Casey at Volvo asking how I should proceed at this point.