It’s been three months since this all started and I finally have my Volvo back. And it is running like new. Life is good, I tell you.
Archive for the 'Video' Category
Freya on YouTube – Episode 7 – The Volvo is back.
Published February 2, 2010 Rusnak , Video , Volvo North America 2 CommentsFreya on YouTube – Episode 6 – At IKEA
Published December 8, 2009 Customer Service , People , Retail , Video , Volvo North America 3 CommentsIn this episode, I am waiting for December 9th, when Volvo’s engineer will come to Pasadena to look at my car & service records. To make the time pass, I go to visit my favorite Customer Greater, Nils, at IKEA.
In this episode, I express my deepest heartfelt feelings through the art of adult puppeteering. What better way to tell my riveting story?
I just noticed my traffic jump drastically this morning, and noticed The Consumerist picked up my story. Thanks Ben Popken.
“O Rusnak Volvo” — A Swedish Folkloric
Published November 13, 2009 Customer Service , Rusnak , Video , Volvo North America 50 Comments
In this episode I am doing a soulful rendition of “O Volvo Rusnak” in the Swedish Folkloric style. Dust off your clogs and sing along!
Freya on YouTube – Episode 3.
Published November 6, 2009 Customer Service , Phone Conversation , Rusnak , Video 2 Comments
In this episode I am having an Ingmar Bergman moment. I am reflecting deeply. These are the dark days. But being of the viking ilk, I know I will prevail. The sun will rise again to shine another day.
Freya on YouTube – Episode 2.
Published November 6, 2009 Customer Service , Phone Conversation , Rusnak , Video , Volvo North America Leave a Comment
Check out Episode 2 of my journey. I updated the Service Manager about my campaign and that I invited Doug Speck, the President of Volvo North America, to join me on Facebook, Twitter and here on RusmackedVolvo.
Freya on YouTube – Episode 1.
Published November 4, 2009 Customer Service , Rusnak , Video , Volvo North America 1 CommentI just uploaded my 1st episode of Freya goes YouTube. I look forward to getting some global exposure. There are many potential Volvo buyers and Rusnak Customers out there… Just doing what I can to keep people updated.
RusmackedVolvo 